Hello!
My little brother had a day off today so he came and cleanned up the mess that Olivia made with the frame... Stupid dog!
Now the main subject of this post is that I will be transferring our services, TV, Internet, phone, from Bell Canada to videotron -the cable company-. I am really disappointed with the customer-service Bell has given me throughout the year, today was just the drop that made the glass overflow.
I called Bell to ask a random questions regarding my Internet and they reminded me that I hadn't sent back the fib 25 modem. WTF?! I thought I went over this! I told the lady that I had fib 16 and the modem had been returned by the technician that came and tried to install that service. Then it got nasty, okay not really nasty but it wasn't pretty, I told her that I was going to cancel all my services and go with videotron. I guess she must have been new at her job because instead of being apologetic or at least tried to diffuse the situation, she stuck to her guns! So I went to videotron's website to get information on what they have a service, I was impressed. The Internet seems to be faster than Bell's, the channels on the TV would be the same and the phone, well I would keep the same number. So why am I hesitating? Well, if I was single and had no kids I would jump ship in a second. But now I have to discuss things over and see what "they" think...
Boy and I wish Rogers Communication's services could get here soon!
Have a great weekend people!
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