Ranting my mind off

Hello!


How are we doing?


Well my wife MacGyvered my headset with scotch tape so I can do speech recognition blogging again and just at the right time! I have something on my chest that I have to get out or I will probably have a coronary thrombosis!


It's no secret that we're looking to send my girls on a vacation to Las Vegas, so I was shopping around Expedia.ca yesterday and I needed to speak with a sales representative, never ever do that again! What a pain in the ass was that experience, the couldn't help me out! They were all about obeying the rules and regulations that the company had in place. We were trying to settle the ticket prices on two credit cards we had agreed that one of the credit cards was going to take 90% of the fees while the other one was going to be the remainder 10% but there was little problem at their website we could only do 80% on one card and 20% on the other, no can do we said! Let's call them up and see if they can do something for us, what a moron I was! First of all never ever give your itinerary number to them because they will repeat every single word of the reservation back to you and people this is extremely annoying, extremely!! After five minutes of repeating what I had gone through on the web and what we wanted, the guy put me on hold for about 20 minutes before coming back with the answer, then he calmly said to me: "if you cannot modify it on the Internet then there's nothing I can do for you."


Really!!?? We're about to blow $3000 on airplane tickets, hotel room and a Cirque du Soleil show and there's nothing you can do about splitting the payments on two credit cards?? Well that's a bummer, you just lost $3000 dollars! Seriously folks, this was a crappy ass customer service I had ever gotten in my life and I've been around for 43 years, granted, I haven't been interacting with people for that long but it was still very crappy service. Not to mention that I had to put extra attention to whatever they were saying because their verbal English skills were rather poor. One more granted, it is true that they have the lowest price so far, so I might just have to swallow my pride, log back into their website and see how to purchase those freaking tickets!


That's my rant for this morning!


Take care!