My un-ending problems

Hello!


What the hell?!


Bell Canada, the phone/TV/Internet company, has gone loopy!


This week I had several issues with the giant company that seemed to be hiring anybody they find on the streets! The first issue was calls, that's right many calls, where Accounts Receivable would call my house and ask for people I don't even know! My daughter answer one of these calls and came to ask me if Susan Mercier lived in the house, I told her if she had ever seen her. WTF? Really? I can expect this from a total stranger but from my own daughter?! Come on, you know who lives here! Mommy, your sister, yourself and I! We got no Susan, the dog's name is Olivia for crying out loud!


Then the second issue I was supposed to get a visit from a technician so I can put down to rest the famous issue of fib 25/fib 16, did the guy ever show up? No! Instead I got another mail telling me they were going to charge me $75 dollars if I didn't return the modem. What?! I don't have any other modem except the old one! The fib 25 modem never stayed here because the technician claimed that I couldn't have fib 25! So I called Bell, yet again, and this time I wanted to cancel my Internet account! Lo and behold, I must up hit the right key because they cancel the stupid modem return letter! Now I don't know if I have fib 25 or fib 16, at this point I really don't care just as long as they don't overcharge me or bug me with another letter.


Well at least it's over right? No! Not for one second! The phone rings today and I don't reach it in time, Bell calling and they left a message. I picked up the message and it's a machine telling me that tomorrow they will cut my line off where I live and replug my number somewhere else! What, WHat, WHAT??!! Arrrggghhh! Here I go again calling Bell! So a person answered and I told her my problem, you would have think that she would understand and just canceled the freaking work order right? No, this is Bell! You're going to get your job done whether you like it or not! It took me about 10 minutes for her to believe me that I never placed a call asking them to move my line somewhere else!! She finally canceled the work order and hopefully tomorrow I will still have my number!


Who's running the show up there? Ronald McDonald?


Take care folks!