Tuesday, May 31, 2011

It's not me it's you

Hello!


How are we today?


I have to clarify two things, the first one is that when I put a fast post on my blog is because I'm about to get a visit or I'm about to do something that requires me to post something fast. The other thing is that I like to apologize to all good Bell technicians, such as my ex-colleague, for ranting about useless persons that consider themselves technicians... On with the show!


Yesterday the Bell technician came, he was the roughest toughest best technician out there according to him, 15 years as a technician with Bell and he had seen it all. So eventually the first thing he said to me when he came in through the door was: "it's your TV!"


WTF? How did he know that, he hadn't even looked at it but with all the years of experience he had behind him he knew what the problem was before he even diagnosed it. I told him that I too had come to believe that but when you would press the menu button you would get a proper image. He kept on arguing that when the TV shows blurry images it's usually time to change the TV. I kept on insisting that this wasn't the case because if you would press the menu button you get a proper image... This went on for a while until I convinced him to test it. He started to change the cables, he even use an HDMI cable and then he had the bright idea to put my convictions to rest: he was going to try my PS3 and show me that it was my TV. Wrong move fellow, the PS3 worked like a charm! He was convinced that it was my PVR that was at fault and he had to replace it.


Once the new PVR was installed my TV worked like a charm and he kept on popping excuses left and right on why he had thought it was my TV at fault, how it was the first time in his lifetime he had seen such a problem and how humans always learn something new every day.

Okay, tell me all the excuses out there they are all valid what is not valid was the way you came in to my house and immediately assume that the problem was my TV. It's not like I'm a moron that doesn't know anything, I was a technician myself once and if I don't understand something I rather troubleshoot it first before giving my opinion on what the problem is.



All this to say that my TV is working properly now and that I hope it's the last time I have to deal with a Bell technician in my house... No offense


Take care people!

No comments:

Post a Comment