Hello!
Why can’t they be like this all the time?!
I’m talking about Bell and how some rotten apples spoil the fruit basket, let me elaborate on the subject. A couple weeks ago I received five small boxes where Bell wanted me to return something called a downed transmitter or something in that nature, I called Bell to let them know I didn’t have such things. After much debate they told me they were going to send someone over to show me what the beep I had to return. OK, I’ll tell him the story I again! The guy came and right away understood my dilemma; he even left me an official note stating that I had no such thing because my connections were all “S.F.U” …. I like this guy, he’s more technical than the other people on the phone.
Well moments ago I called Bell to see if they had added the note to my file, well once again I received extraordinary service today. The lady who picked up the phone was on the English side, the other times I had called I had gone through the French side, maybe I’m onto something here. Long story short, the lady sent an e-mail to the person who was the point of contact regarding my returns stating that I had never had those things because I used to own a dish of my own. So how do you think I feel now? That’s right! I feel like a first class heel for having left the company seen that they’d give such great service, then again maybe this is just a front to get me back…
No comments:
Post a Comment