Wednesday, December 14, 2011

The Push2TV incident

Hello!

Good hump day people…

Well yesterday it was a fantastic moment for a second, I received the package I was waiting for all week long; the streaming thing for my computer.  I was happy, excited, thrilled!  Then my wife came and helped me set it up, it didn’t work!  I called Dell for support and after about half an hour they told me that the product was not compatible with my computer.  I told them I had informed the salesperson on the type of machine I had and what I wanted to do; she was the one who proposed the product! She was the one who told me that it would work!  The guy told me that they would gladly take it back and that I could buy another product that would work, I was so depressed that I told them I would think about it.

This morning the first thing I did when I got out of bed is that I called Dell and ask for a return, they put no hassle and e-mailed me a Purolator sticker so that I can call them up and have a pickup arranged.  I really hate salespersons that don’t know what they’re talking about…

That has been my morning so far…

Take care people!


PS Now to organize a get together for exchanging gifts with my brother

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